Privacy Policy

1. Introduction

At Comper, we are committed to protecting your personal information. It's our belief that it's your information, and as such we respect that. We also want to maintain the trust we have from our customers, as well as visitors of the Comper website.

The information you share with us means you'll receive a more personalized experience e.g. information relevant to your region or your industry, new features, and developments that may interest you. Our Privacy Statement gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure.

2. Owner and Data Controller

Comper is the data controller of your personal information.

By using the Comper websites, applications and services, and/or providing data or other information via the Comper websites, applications and services, you are indicating your consent to this Privacy Policy and agreement to be bound by its terms. You may submit inquiries regarding personal data protection, privacy and security matters to Comper, via [email protected].

3. How We Collect Your Personal Information

Generally, we collect your information when you decide to interact with us, for example where you sign up for our platform, when you request a demo, or you prefer to receive emails from us. We also look at how our visitors use our website, so that we can offer the best possible experience when you're trying to find out more about our latest solutions, read case studies or just browsing our site.

We may collect your personal information:

• When you contact us with your questions, comments, ideas, demo requests, complaints, or communicate with us (including when applying for employment).
• When you register for our platform.
• When you sign up for receiving our newsletters and updates mailing list.
• When you visit our website: we use cookies and analytics platforms to help make the experience of using our website better and to personalize the service you receive from us. We specifically use Google Analytics, Cloudflare Analytics, and Lemlist to understand website usage. We also use LinkedIn tracking cookies to measure the effectiveness of our professional networking and advertising.
• From other sources: we may receive your personal information from other sources, such as public databases, joint marketing partners, social media platforms, talent acquisition partners, from your co-workers and friends, as well as from other third parties.

4. The Types of Information We Collect

We only collect the information that's necessary to carry out our business, provide the service you've requested and to keep you informed.

We may collect your:

• Full name (first name, prefix, surname)
• Email address
• Company name
• Phone number
• Location
• Comments you leave with us

When visiting our website, we may collect:

• Automatically populated IP address and log files.
• Cookies and analytics data via Google Analytics, Cloudflare Analytics, Lemlist, and LinkedIn.

5. Why We Collect Your Personal Information and How We Use It

The information we hold on you will be used in several ways. Here are the main ones:

• Provide you a service you have requested
• Offer you a personalized experience
• Inform you about events or updates you've asked for
• Contact you when we need to obtain or provide additional information

Specifically, we use the information we collect to:

• Fulfill support requests and information requests
• Provide the best possible customer services
• Contact you with important information relating to your registration
• For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving and modifying our services
• Facilitate social sharing functionality

6. How We Handle Your Information

Comper will never sell, rent or trade your personal information to any third parties for marketing purposes without your prior consent.

We may share your details with:

• Service providers who work on behalf of us (e.g., website hosting, email delivery services).
• Third party data services who help us understand our audience.
• Third party advertisers (such as LinkedIn, Facebook or Google) to help us identify customers similar to our clients.
• Where required to do so by law.

Your personal information is treated as strictly confidential and we have taken appropriate technical and organizational security measures against loss and unlawful processing of such information.

7. Your Rights

If you would like to review, correct, update, suppress or delete your personal information that has been previously provided to us by you, you may contact us at: [email protected].

If you no longer wish to receive our newsletter and/or updates, you can unsubscribe at any time by using the unsubscribe link located at the bottom of each newsletter.

8. Retention of Your Personal Information

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Transfer of Your Personal Information

Personal Data may be stored on servers located within the European Union, but may also be processed in any country where we have facilities or in which we engage service providers. We ensure these companies' compliance with GDPR.

10. Changes to Our Policy

We may change our business and the Comper websites, applications and services from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time.